What should I do if my order is delayed?
If your order takes longer than expected, please check your shipping confirmation email for tracking details. You’re also welcome to reach out to us — we’ll gladly look into it and keep you updated.
How can I track my order?
Once your order leaves our studio, you’ll receive an email with a tracking link so you can follow your parcel’s journey until it reaches you.
How long does shipping take?
Orders typically arrive within 2–5 working days, depending on your location. Outlying areas may take slightly longer, but we’ll keep you informed every step of the way.
Where do you ship to?
We currently ship throughout South Africa. For special delivery requests or assistance with larger orders, please contact us directly.
